1. Who Controls Your Information
Easy Hebrew is operated by ZIK94 LLC, a Wyoming limited liability company.
For privacy questions, contact us at support@easyhebrew.is.
2. Information We Collect
- Contact information, such as name, email address, phone number if submitted, preferred language, and learning goals.
- Account information, such as login details, plan type, platform activity, learning progress, saved vocabulary, and support requests.
- Payment-related information, such as plan purchased, payment status, billing email, invoices, transaction identifiers, and limited payment metadata. Full card details are handled by payment processors.
- Communications, such as emails, contact-form messages, account setup messages, submitted homework, teacher comments, and platform-related messages.
- When you use voice practice with Hanna: microphone audio, speech transcripts, Hanna’s responses, help and corrections, and related conversation session data.
- Technical information, such as IP address, browser type, device type, referring pages, approximate location, cookies, analytics events, and website usage data.
3. How We Use Information
- Provide access to the website and learning platform, learning materials, homework review, teacher comments, and support.
- Respond to inquiries and support requests.
- Confirm payments, activate accounts, process cancellations, handle refunds, issue invoices, and send account or service emails.
- Personalize learning materials, track progress, and improve the learning experience.
- Provide voice conversations with Hanna, show text responses, help and corrections, and track your practice allowance.
- Protect the website, prevent fraud and misuse, debug technical issues, and maintain security.
- Meet legal, tax, accounting, regulatory, and compliance obligations.
4. Cookies and Analytics
We may use cookies, local storage, analytics tools, and similar technologies to remember language preferences, understand website performance, measure usage, and improve the services. You can control cookies through your browser settings, but some features may not work correctly without them.
5. Payment Processing
Payments and subscriptions are processed through Stripe. Stripe processes payment information under its own terms and privacy policy. Easy Hebrew does not store full card numbers or bank account credentials on its own servers.
6. How We Share Information
- Service providers who help us with hosting, analytics, email, payments, customer support, and security.
- AI service providers that process audio and conversation text to generate Hanna’s responses, help, and corrections.
- Operational team members who need information to provide platform access or support.
- Professional advisers, accountants, legal advisers, tax advisers, banks, payment providers, and compliance partners when needed for business operations.
- Authorities, regulators, courts, or other parties when required by law or needed to protect rights, safety, and security.
- Successors in a merger, acquisition, reorganization, or sale of business assets.
7. We Do Not Sell Personal Information
We do not sell personal information. We do not share user information with third parties for their independent direct marketing without permission.
8. International Data Transfers
Easy Hebrew is operated by a U.S. company and may use service providers in the United States, Europe, Israel, or other countries. By using the services, you understand that information may be processed in countries whose privacy laws differ from those in your country.
9. Data Retention
We keep information for as long as needed to provide services, maintain business records, resolve disputes, enforce agreements, meet legal obligations, and support legitimate business purposes. We may retain invoices, tax records, and compliance records for longer where required by law.
10. Your Choices and Requests
You may contact support@easyhebrew.is to request access to, a copy of, corrections to, or deletion of your personal information. You may also request restrictions on its processing or object to its processing. We may need to verify your identity and may retain information where required by law, accounting rules, security needs, or legitimate business purposes.
11. Children
The services are not directed to children under 13. Learners under the age of majority should use Easy Hebrew with consent and supervision from a parent or legal guardian.
12. Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No website or online service can guarantee absolute security.
13. Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date when changes are material.